Refund Policy

1. General Policy

Refund requests may be reviewed based on the circumstances of each transaction. Refunds may be considered for: duplicate payments, confirmed billing errors, overpayments, payments processed in error, and refunds required by applicable law. Submitting a refund request does not automatically guarantee a refund.

2. Services Already Provided

Services that have already been properly performed may generally not be refundable. However, legitimate billing concerns may be reviewed.

3. Partial Services

If services have been partially completed, refund eligibility may depend on: work already performed, scope of work, time already dedicated, applicable expenses, and applicable agreements.

4. Cancellations

If a customer cancels a requested service, refund eligibility may depend on whether work has begun, services were completed, expenses were incurred or other applicable terms. Contact us as soon as possible regarding cancellation.

5. Duplicate Payments

If you believe you were charged more than once, contact us promptly. If a duplicate payment is confirmed, an appropriate refund may be issued when applicable.

6. Payment Errors

If you believe a payment was processed incorrectly, provide your name, approximate payment date, amount and a general description of the concern. Do not send full payment card information through unsecured email.

7. Approved Refunds

Approved refunds may be issued through the original payment method when practical and permitted.

8. Processing Time

Refund processing time may vary depending on the payment method, bank, payment provider and transaction review.

9. Billing Concerns

If you have a billing concern, contact us so the matter can be reviewed.

10. Unauthorized Transactions

If you believe a transaction was unauthorized, contact your bank or payment provider promptly.

11. Legal Rights

Nothing in this policy limits rights that cannot legally be limited.

12. Changes

We may update this Refund Policy and revise the Effective Date.

13. Contact